in the news

SaveSkyMiles.com has been featured in many publications. Below you'll find articles written about this site and about the Delta changes and members' reactions. Also, click the links to the right to familiarize yourself with recent changes to the SkyMiles program.

CCH Issues in Aviation Law and Policy Journal
Fall 2003
Have SkyMiles Program Changes Failed Delta's Best Customers and Shareholders?

The Cincinnati Enquirer
October 30, 2003
SkyMiles changes upset some fliers

USA Today
October 22, 2003
Delta's rewards change with the times (an editorial written by Patrice Miles, vice president, Consumer Marketing, Delta Air Lines)

USA Today
October 16, 2003
Airline loyalty programs need boost, not cutbacks

The Atlanta Journal-Constitution
September 25, 2003
Miffed frequent fliers take out newspaper ad

Athens Banner-Herald
August 20, 2003
Delta suits' perks just don't fly

The Atlanta Journal-Constitution
August 12, 2003
Delta may ease some rules, fees

Athens Banner-Herald
July 2, 2003
Delta's new image does not fly

The Atlanta Journal-Constitution
June 12, 2003
'Classic Delta' Disappearing

The Atlanta Journal-Constitution
April 25, 2003
Delta's Annual Meeting

The Cincinnati Enquirer
April 9, 2003
Angry Delta consumers aim to increase pressure

The Atlanta Journal-Constitution
April 6, 2003
Delta deals with PR nightmare

USA Today
April 4, 2003
Airline aid package in Congress would cap CEO pay

The Atlanta Journal-Constitution
March 26, 2003
Pinched Delta gives bonuses to execs last year

Yahoo
March 25, 2003
Delta Air CEO 2002 Salary Rose to $795,000 Vs 596,250

The Ticket Newsletter
March 2003
Is Bad PR Good for Delta?

InsideFlyer Magazine
March 2003
The Militancy of Miles

USA Today
Wednesday, February 12, 2003
Airlines pump up perks for high-revenue fliers

Atlanta Business Chronicle
Friday, February 7, 2003
Angry fliers challenge Delta over miles-selling

USA Today
Tuesday, January 28, 2003
Delta toughens rules for 'elite' club

St. Petersburg Times
Sunday, January 5, 2003
Airlines tighten up on frequent flier perks

The Ticket Newsletter
January 2003
News, Opinions on Recent SkyMiles Changes

The Cincinnati Enquirer
Thursday, December 12, 2002
Delta amends SkyMiles

The Ticket Newsletter
Wednesday, December 11, 2002
Major Changes at SkyMiles for Medallions

The New York Times
Thursday, January 4, 2001
Facing Pilots' Refusal of Overtime, Delta Will Cut Capacity 2.7%

MSNBC
Wednesday, January 3, 2001
4 ways to win frequent-flier rewards
When cashing in gets tough, learn how to beat the system

Fox 19 Cincinnati
Wednesday, January 3, 2001
Delta Angers Frequent Fliers

The Cincinnatti Enquirer
Tuesday, January 2, 2001
Delta fliers in rebellion
Web site signs angry Medallion Club members

Correction to Cincinnati Enquirer Article:
Page A-2 Saturday, January 6, 2001, Cincinnati Enquirer

"A story in Tuesday's Metro Section about changes to upgrades for Delta Air Lines' SkyMiles Medallion Club members contained incorrect information. Systemwide upgrades earned before March 1 will be honored for another 12 months, but the ability to earn such upgrades will end Feb 28.

In addition, the address of the protest Web site is www.saveskymiles.com "

USA Today
Monday, December 18, 2000
Program changes irk frequent fliers

The Wall Street Journal
Friday, December 8, 2000*
Delta Frequent Fliers Are Uniting To Protest Upgrade-Policy Changes
*A subscription to WSJ online is required. Click here for a 30-day free trial.

travelskills.com
Friday, December 1, 2000
Readers love and hate Delta SkyMiles program

travelskills.com
Saturday, November 4, 2000
Sites help customers make voices heard, spend miles.

bizjournals.com
From the November 3, 2000 print edition
Sites help customers save, make voices heard

TaleWinds
Tuesday, October 31, 2000
Disgruntled Delta Skymiles Members Take to the Web

BizTravel's The Tactical Traveler
Thursday, October 26, 2000
A Weekly Briefing for Business Travelers
CYBERTRAVELER: Disgruntled Delta Skymiles Members Take to the Web