in the news has been featured in many publications. Below you'll find articles written about this site and about the Delta changes and members' reactions. Also, click the links to the right to familiarize yourself with recent changes to the SkyMiles program.

CCH Issues in Aviation Law and Policy Journal
Fall 2003

Have SkyMiles Program Changes Failed Delta's Best Customers and Shareholders?

The Cincinnati Enquirer
October 30, 2003

SkyMiles changes upset some fliers

USA Today
October 22, 2003

Delta's rewards change with the times (an editorial written by Patrice Miles, vice president, Consumer Marketing, Delta Air Lines)

USA Today
October 16, 2003

Airline loyalty programs need boost, not cutbacks

The Atlanta Journal-Constitution
September 25, 2003

Miffed frequent fliers take out newspaper ad

Athens Banner-Herald
August 20, 2003

Delta suits' perks just don't fly

The Atlanta Journal-Constitution
August 12, 2003

Delta may ease some rules, fees

Athens Banner-Herald
July 2, 2003

Delta's new image does not fly

The Atlanta Journal-Constitution
June 12, 2003

'Classic Delta' Disappearing

The Atlanta Journal-Constitution
April 25, 2003

Delta's Annual Meeting

The Cincinnati Enquirer
April 9, 2003

Angry Delta consumers aim to increase pressure

The Atlanta Journal-Constitution
April 6, 2003

Delta deals with PR nightmare

USA Today
April 4, 2003

Airline aid package in Congress would cap CEO pay

The Atlanta Journal-Constitution
March 26, 2003

Pinched Delta gives bonuses to execs last year

March 25, 2003

Delta Air CEO 2002 Salary Rose to $795,000 Vs 596,250

The Ticket Newsletter
March 2003

Is Bad PR Good for Delta?

InsideFlyer Magazine
March 2003

The Militancy of Miles

USA Today
Wednesday, February 12, 2003

Airlines pump up perks for high-revenue fliers

Atlanta Business Chronicle
Friday, February 7, 2003

Angry fliers challenge Delta over miles-selling

USA Today
Tuesday, January 28, 2003

Delta toughens rules for 'elite' club

St. Petersburg Times
Sunday, January 5, 2003

Airlines tighten up on frequent flier perks

The Ticket Newsletter
January 2003

News, Opinions on Recent SkyMiles Changes

The Cincinnati Enquirer
Thursday, December 12, 2002

Delta amends SkyMiles

The Ticket Newsletter
Wednesday, December 11, 2002

Major Changes at SkyMiles for Medallions

The New York Times
Thursday, January 4, 2001

Facing Pilots' Refusal of Overtime, Delta Will Cut Capacity 2.7%

Wednesday, January 3, 2001

4 ways to win frequent-flier rewards
When cashing in gets tough, learn how to beat the system

Fox 19 Cincinnati
Wednesday, January 3, 2001

Delta Angers Frequent Fliers

The Cincinnatti Enquirer
Tuesday, January 2, 2001

Delta fliers in rebellion
Web site signs angry Medallion Club members

Correction to Cincinnati Enquirer Article:
Page A-2 Saturday, January 6, 2001, Cincinnati Enquirer

"A story in Tuesday's Metro Section about changes to upgrades for Delta Air Lines' SkyMiles Medallion Club members contained incorrect information. Systemwide upgrades earned before March 1 will be honored for another 12 months, but the ability to earn such upgrades will end Feb 28.

In addition, the address of the protest Web site is "

USA Today
Monday, December 18, 2000

Program changes irk frequent fliers

The Wall Street Journal
Friday, December 8, 2000
Delta Frequent Fliers Are Uniting To Protest Upgrade-Policy Changes
*A subscription to WSJ online is required. Click here for a 30-day free trial.
Friday, December 1, 2000

Readers love and hate Delta SkyMiles program
Saturday, November 4, 2000

Sites help customers make voices heard, spend miles.
From the November 3, 2000 print edition

Sites help customers save, make voices heard

Tuesday, October 31, 2000

Disgruntled Delta Skymiles Members Take to the Web

BizTravel's The Tactical Traveler
Thursday, October 26, 2000

A Weekly Briefing for Business Travelers
CYBERTRAVELER: Disgruntled Delta Skymiles Members Take to the Web


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